Question 1

It is important that an organization has a clear and simple mission/vision/values statement.

Accepted Answer

A) True 
 B)False

Question 2

Strategic planning includes both determining long-term plans and implementing them through allocation of resources and action plans.

Accepted Answer

A) True 
 B)False

Question 3

The weekly output of a fabrication process is shown below together with data for labour and material inputs.Standard selling price is $125 per unit.Overhead is charged weekly at the rate of $1,500 plus .5 times direct labour cost.Assume a 40-hour week and an hourly wage of $16.Material cost is $10 per linear foot.What is the average multifactor productivity? 11eab92b_c4af_5a60_99e6_0d22be74526b

Accepted Answer

A)  1.463
B)  1.456
C)  1.431
D)  1.422
E)  1.475F) B) and E)
G) A) and B)

Question 4

Making trade-offs among competitive priorities should be avoided in developing operations strategies.

Accepted Answer

A) True 
 B)False

Question 5

The hierarchy of planning and decision-making is: mission/vision,goals,strategies,tactics,and action plans.

Accepted Answer

A) True 
 B)False

Question 6

Which of these factors does not affect productivity?

Accepted Answer

A)  Methods and management
B)  Capital equipment
C)  Technology
D)  Labour
E)  Hiring policiesF) None of the above
G) D) and E)

Question 7

Which of the following is not a general factor that affects productivity?

Accepted Answer

A)  Methods and management
B)  Equipment and technology
C)  Competitors
D)  LabourE) None of the above
F) A) and B)

Question 8

Service productivity measurement is more problematic than manufacturing due to which of the following issues?

Accepted Answer

A)  Output is tangible
B)  Low degree of variability
C)  Involves intellectual activities
D)  Inputs are consistent
E)  Output has a low degree of variabilityF) A) and E)
G) C) and D)

Question 9

What is the major difference between vertical integration and outsourcing?

Accepted Answer

A)  Vertical integration is ownership of a part of the supply chain,outsourcing has no ownership.
B)  Outsourcing is ownership of a part of the supply chain,vertical integration has no ownership.
C)  Outsourcing uses external suppliers to perform some production/service functions while production/service functions through vertical integration are strictly in-house.
D)  Outsourcing is a long term operations strategy where vertical integration is short term.
E)  Vertical integration is usually limited to services,where as outsourcing usually deals with production of goods.F) B) and E)
G) B) and D)

Question 10

Formulating an operations strategy requires focusing solely on the operations function,leaving the concerns of other functions and the status of external markets to broader organizational strategic planning.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is not true of productivity measures?

Accepted Answer

A)  Productivity is mainly used for manufacturing and not used for services.
B)  Productivity measures can track performance over time.
C)  Labour productivity is used in labour wage negotiations.
D)  Productivity measures can be used to measure the performance of an organization or an entire country.
E)  Productivity contributes to organizational competitiveness.F) B) and C)
G) A) and B)

Question 12

Which of the following is not one of the major components of the Balanced Scorecard framework?

Accepted Answer

A)  Financial
B)  Human resources
C)  Internal business processes
D)  Learning and growth
E)  CustomerF) A) and E)
G) A) and D)

Question 13

Which of the following is not a factor that affects productivity?

Accepted Answer

A)  Use of computers in an office.
B)  Design of the workspace.
C)  Use of Internet and e-mail.
D)  Standardizing work process.
E)  Analysis of competitors.F) A) and E)
G) C) and D)

Question 14

Labour costs are included as one of the inputs in all productivity measures.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is not a measure of labour productivity?

Accepted Answer

A)  Units of output per labour hour
B)  Value-added per labour hour
C)  Units of output per shift
D)  Units of output per machine hour
E)  Dollar value of output per labour hourF) A) and D)
G) A) and B)

Question 16

Workers are the main determinant of productivity.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is not one of the competitive priorities organizations emphasize as the basis of competing with one-another?

Accepted Answer

A)  Cost
B)  Quality
C)  Product duplication
D)  Flexibility
E)  Delivery reliabilityF) B) and D)
G) B) and E)

Question 18

Time-Based strategies do not focus on:

Accepted Answer

A)  the time to deliver a product.
B)  maintaining quality.
C)  planning time.
D)  production design time.
E)  changeover time.F) A) and E)
G) A) and B)

Question 19

Vision and strategy are at the centre of the Balanced Scorecard framework.

Accepted Answer

A) True 
 B)False

Question 20

Typically a manufacturing firm would not consider Enterprise Resource Planning (ERP)software as part of the organizations operations strategy.

Accepted Answer

A) True 
 B)False

Exam 2: Competitiveness, strategic Planning, and Productivity

Vision and strategy are at the centre of the Balanced Scorecard framework.

Correct Answer
verified

Which of the following is not one of the major components of the Balanced Scorecard framework?

Correct Answer
verified

Which of the following is not one of the competitive priorities organizations emphasize as the basis of competing with one-another?

Correct Answer
verified

Making trade-offs among competitive priorities should be avoided in developing operations strategies.

Correct Answer
verified

What is the major difference between vertical integration and outsourcing?

Correct Answer
verified

Time-Based strategies do not focus on:

Correct Answer
verified

Typically a manufacturing firm would not consider Enterprise Resource Planning (ERP)software as part of the organizations operations strategy.

Correct Answer
verified

Which of the following is not a measure of labour productivity?

Correct Answer
verified

Which of the following is not a factor that affects productivity?

Correct Answer
verified

Workers are the main determinant of productivity.

Correct Answer
verified

Which of the following is not true of productivity measures?

Correct Answer
verified

Which of the following is not a general factor that affects productivity?

Correct Answer
verified

Strategic planning includes both determining long-term plans and implementing them through allocation of resources and action plans.

Correct Answer
verified

Formulating an operations strategy requires focusing solely on the operations function,leaving the concerns of other functions and the status of external markets to broader organizational strategic planning.

Correct Answer
verified

Correct Answer
verified

It is important that an organization has a clear and simple mission/vision/values statement.

Correct Answer
verified

Labour costs are included as one of the inputs in all productivity measures.

Correct Answer
verified

Which of these factors does not affect productivity?

Correct Answer
verified

The hierarchy of planning and decision-making is: mission/vision,goals,strategies,tactics,and action plans.

Correct Answer
verified

Service productivity measurement is more problematic than manufacturing due to which of the following issues?

Correct Answer
verified

Exam 2: Competitiveness, strategic Planning, and Productivity

Vision and strategy are at the centre of the Balanced Scorecard framework.

Correct AnswerverifiedShow Answer

Which of the following is not one of the major components of the Balanced Scorecard framework?

Correct AnswerverifiedShow Answer

Which of the following is not one of the competitive priorities organizations emphasize as the basis of competing with one-another?

Correct AnswerverifiedShow Answer

Making trade-offs among competitive priorities should be avoided in developing operations strategies.

Correct AnswerverifiedShow Answer

What is the major difference between vertical integration and outsourcing?

Correct AnswerverifiedShow Answer

Time-Based strategies do not focus on:

Correct AnswerverifiedShow Answer

Typically a manufacturing firm would not consider Enterprise Resource Planning (ERP)software as part of the organizations operations strategy.

Correct AnswerverifiedShow Answer

Which of the following is not a measure of labour productivity?

Correct AnswerverifiedShow Answer

Which of the following is not a factor that affects productivity?

Correct AnswerverifiedShow Answer

Workers are the main determinant of productivity.

Correct AnswerverifiedShow Answer

Which of the following is not true of productivity measures?

Correct AnswerverifiedShow Answer

Which of the following is not a general factor that affects productivity?

Correct AnswerverifiedShow Answer

Strategic planning includes both determining long-term plans and implementing them through allocation of resources and action plans.

Correct AnswerverifiedShow Answer

Formulating an operations strategy requires focusing solely on the operations function,leaving the concerns of other functions and the status of external markets to broader organizational strategic planning.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

It is important that an organization has a clear and simple mission/vision/values statement.

Correct AnswerverifiedShow Answer

Labour costs are included as one of the inputs in all productivity measures.

Correct AnswerverifiedShow Answer

Which of these factors does not affect productivity?

Correct AnswerverifiedShow Answer

The hierarchy of planning and decision-making is: mission/vision,goals,strategies,tactics,and action plans.

Correct AnswerverifiedShow Answer

Service productivity measurement is more problematic than manufacturing due to which of the following issues?

Correct AnswerverifiedShow Answer

Correct Answer
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