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Exam 4: Analyzing Work and Designing Jobs

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Question 51

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Contrast and compare KSOAs and TDRs as they relate to different processes of job analysis.

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TDRs is the list of tasks,duties,and res...

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Question 52

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Which of the following arrangements would qualify as job rotation?

A) A receptionist is required to perform the jobs of file clerk and typist.
B) Training housekeeping staff in front office functions through periods of alternating work arrangements.
C) Members of the production team making decisions regarding how to resolve problems with customers.
D) A manager participating in a meeting while on vacation with his family.
E) A manager directing employees to stop production when quality standards are not met.

F) B) and E)
G) A) and B)

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Question 53

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In which of the following scenarios will workers be less motivated to perform the job?

Jobs that have survived the downsizing of recession tend to have a narrower scope of responsibilities coupled with increased supervision.

All job descriptions within an organization should follow the same format.

In the Job Characteristics Model,task significance defines the degree to which a job requires completing a "whole" piece of work from beginning to end.

Helen Taylor works 10 hours a day for 4 days a week,while her colleagues work 8 hours a day for 5 days a week.Helen is utilizing a flexible work schedule option known as _____.

For analyzing technical skill levels,the best source for job information may be ____,who have vast experience rating a wide range of jobs.

The tasks,duties,and responsibilities (TDRs)of a job are non-observable actions.

Thought-Creations Inc.,a publishing company in Manhattan conducted a survey on employee satisfaction.The results indicated that a majority of its support staff considered their jobs to be monotonous.In order to make the requisite change,the management decided to combine the job duties of assistants,typists,and file clerks into a single job that requires all three kinds of work.Which of the following techniques of job design did this move constitute?

The process of getting detailed information about jobs is known as _____.

Job sharing is a work option in which several relatively simple jobs are combined to form a job with a wider range of tasks.

Which of the following best defines competency?

To gather information about worker requirements,the Fleishman Job Analysis System typically asks _____ to evaluate a job in terms of the abilities required to perform the job.

Job design is the process of defining how work will be performed and what tasks will be required in a given job.

Applying industrial engineering to a job essentially increases its complexity.

The Occupational Information Network relies on fixed job titles and narrow task descriptions to describe the occupational requirements.

Job analysis is so important to HR managers that it has been called the building block of everything that personnel do.Describe the instances that demonstrate the use of job analysis information in various HR activities.

OSHA's role in ergonomics in occupational settings is restricted to setting guidelines and inspecting instances of violation.

Describe some ways in which organizations can simplify the mental demands of a job.