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Exam 12: Distributing and Promoting Products and Services

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Question 1

Multiple Choice

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A(n) __________ is a systematic evaluation of a company's progress toward implementing programs that are socially responsible.

A) Social audit
B) Social accounting
C) Social evaluation
D) Environmental evaluation

E) None of the above
F) A) and C)

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Question 2

Multiple Choice

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__________ is the position a firm takes on social and political issues.

A) Corporate relief efforts
B) Corporate philanthropy
C) Corporate responsibility
D) Corporate policy

E) A) and B)
F) B) and C)

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Question 3

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The Sarbanes-Oxley Act impacts both big and small business,investors and employees.

Integrity-based ethics codes define the organization's guiding values,create an environment that supports ethically sound behavior and stress a shared accountability among employees.

The leaders of a(n) __________ based ethics code are managers with the aid of lawyers and others.

The payoff for socially conscious behavior could result in new business because customers admire the company's social efforts.

Milton Friedman argued that corporate social responsibility means:

Corporate policy and corporate responsibility are the same. Corporate responsibility is an indicator of social responsibility that includes the actions the company takes that could affect others.Corporate policy is the position a firm takes on social and political issues.

One form of social responsibility in terms of investors includes:

A(n) __________ is a promise of a steady income after retirement,assuming the employee has worked a minimum number of years with the company.

The __________ Act has proved to be the most comprehensive act of its kind in regard to ethics.

Ethics is our understanding of behavior that is lawful.

__________ is an indicator of social responsibility that includes the actions the company takes that could affect others.

There are four types of groups that serve as watchdogs regarding how well companies enforce their ethical and social responsibility policies: socially conscious investors,union officials,customers and environmentalists.

Religion and culture are generally our source of ethics.

A form of social responsibility in terms of investors includes honest bookkeeping.

One of the surest ways of failing to please customers is by not being totally honest with them.

Compliance-based ethics codes emphasize preventing unlawful behavior by increasing control and by penalizing wrongdoers.

Corporate responsibility is an indicator of social responsibility that includes the actions the company takes that could affect others.

__________ refers to our understanding of the standards of moral behavior-behavior toward others that is accepted by society as right versus wrong.