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Project managers must have self-discipline, be able to prioritize, and show a willingness to delegate.

A) True
B) False

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The effective manager does not tell people how to do their jobs.

A) True
B) False

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The project manager must create an atmosphere that fosters timely and open communication with a fear of reprisal.

A) True
B) False

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A high level of communication is especially important early in the project to build a competitive working relationship with the project team and to establish low expectations with the customer.

A) True
B) False

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Despite the best laid plans, changes will still occur.

A) True
B) False

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Project leadership involves criticizing the people assigned to the project to work as a team.

A) True
B) False

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Stress is likely to be high when a project is in jeopardy of not meeting its objective.

A) True
B) False

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The project manager has primary responsibility for in planning, organizing, and controlling the work effort to accomplish the project objective.


A) doing the paperwork
B) making all the decisions
C) providing leadership
D) impeding

E) A) and B)
F) A) and C)

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The project manager needs to be sure that won't casually agree to changes that may require additional person-hours.


A) team members
B) stakeholders
C) the customer
D) organizational management

E) All of the above
F) A) and B)

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Effective negotiations strengthen relationships, not erode them.

A) True
B) False

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A project manager needs to be a good problem solver.

A) True
B) False

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Only the good news should be shared promptly.The bad news should be kept secret by the project manager.

A) True
B) False

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Generally, the in the project that changes are identified, the their effect on accomplishing the project objective.


A) later, greater
B) later, lesser
C) earlier, greater
D) earlier, more severe

E) A) and C)
F) B) and D)

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An important aspect of the project manager's job is to manage and control


A) how the project team completes tasks.
B) how stakeholders feel about the project.
C) the customer's financial situation.
D) changes.

E) A) and D)
F) A) and C)

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Used appropriately, humor can help a project manager handle the stress and break the tension.

A) True
B) False

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is one of the ways to develop the skills necessary to be an effective project manager.


A) Learn from others
B) Talk to groups
C) Limit exposure to other project teams
D) Receive a single journal subscription

E) None of the above
F) All of the above

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The change management procedures must cover communication between the and the customer and between the and the project team.


A) project manager, project manager
B) stakeholders, project manager
C) project manager, customer
D) stakeholders, customer

E) A) and B)
F) None of the above

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The project manager should encourage project team members to identify problems early and solve them on their own or seek help if they need to.

A) True
B) False

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During individual meetings with the project team members, assess opportunities for growth by having the members identify what they learned by working on the project.

A) True
B) False

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Participate in education and training programs to develop the skills necessary to be an effective project manager.

A) True
B) False

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