Question 1

A presenter is preparing to deliver a presentation at an annual conference. Over 200 people are expected to attend this presentation. Which of the following is the LEAST effective technique for making a lasting impression on the audience?

Accepted Answer

A)   Open with a joke.
B)   Focus on the audience's interests.
C)   Describe the topic in human terms.
D)   Use specific numbers, dollars, or percentages.E) B) and D)
F) C) and D)

Question 2

What should you do if a belligerent audience member rejects your response during a question-and-answer session and insists on restating his or her point?

Accepted Answer

You should politely offer to discuss the matter further after the presentation has concluded.

Question 3

According to Chapter 15, it is better to plan ahead to say something funny or witty than to do so spontaneously.

Accepted Answer

A) True 
 B)False

Question 4

According to Chapter 15, an effective 20-minute presentation could take 13 hours to prepare.

Accepted Answer

A) True 
 B)False

Question 5

In a question-and-answer session, what should you do if you are asked a question you do not understand?

Accepted Answer

Ask for clarificatio...

Question 6

When you are answering questions from the audience, it is more important to appear authoritative than to appear polite.

Accepted Answer

A) True 
 B)False

Question 7

Chapter 15 lists a number of points to keep in mind if you become nervous before giving an oral presentation. One is to realize that you are prepared. What is one other mentioned in the chapter?

Accepted Answer

The other two points are to realize that...

Question 8

If you are asked a question you do not understand during a question-and-answer session, you should first ask for clarification, then respond to the question, and then ask if you have answered the question adequately.

Accepted Answer

A) True 
 B)False

Question 9

Chapter 15 describes four types of oral presentations, including impromptu presentations. What are two of the other three?

Accepted Answer

The other three type...

Question 10

One technique a presenter can use to make his or her language more memorable is to involve the audience.

Accepted Answer

A) True 
 B)False  True

Question 11

Chapter 15 suggests using three techniques to make your language more memorable. One technique is to refer to people, not to abstractions. What is one other technique described in the chapter?

Accepted Answer

The other two techniques are t...

Question 12

Chapter 15 describes four types of oral presentations, including impromptu presentations. What are the other three?

Accepted Answer

A)   contemporaneous presentations
B)   extemporaneous presentations
C)   scripted presentations
D)   prescriptive presentations
E)   memorized presentationsF) C) and D)
G) All of the above

Question 13

According to Chapter 15, what is a potential disadvantage of using the free version of the Prezi presentation tool?

Accepted Answer

A)   Unless you register for a privacy control package, your presentations will be in a public space, so you must be careful about the information you put in them.
B)   You must connect to the Internet to show your presentations.
C)   You must connect to the Internet to make changes to your presentations.
D)   All responses are correct.E) B) and D)
F) A) and B)

Question 14

According to Chapter 15, you do not need to announce the end of your presentation. Listeners can tell when you are ending.

Accepted Answer

A) True 
 B)False

Question 15

According to Chapter 15, how many times should you rehearse an oral presentation?

Accepted Answer

A)   once
B)   twice
C)   three times
D)   until you have memorized itE) A) and B)
F) A) and C) C

Question 16

According to Chapter 15, which factors should you take into account when using Prezi to prepare a presentation?

Accepted Answer

A)   You will be able to access the free version only when you have access to the Internet.
B)   You can collaborate with others on your Prezi presentation in real time.
C)   You will need to pay a fee in order to present your Prezi presentation to the public.
D)   Once you decide on a sequence for a specific presentation, you will need to use that same sequence each time you deliver the presentation.E) None of the above
F) B) and C)

Question 17

According to Chapter 15, which statement about oral presentations is correct?

Accepted Answer

A)   The audience and purpose are basically the same for any presentation you give.
B)   The audience for an oral presentation will be receptive to your message; otherwise, they would not attend.
C)   You can always find a way to fit all of your ideas into the allotted time.
D)   Some presentations call for both informing and persuading the audience.E) B) and D)
F) B) and C)

Question 18

Maintaining eye contact is one way to use your body effectively. What is another technique mentioned in the chapter?

Accepted Answer

The other three techniques are...

Question 19

Usually, your audience is more aware of your nervousness than you are.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following statements signals a transition?

Accepted Answer

A)   "My name is Susan Tratz, and I represent the Bureau of Environmental Quality."
B)   "In this presentation, I will discuss the causes of political gridlock as well as three potential solutions."
C)   "Now that we have discussed the symptoms of the disease, I would like to discuss its probable causes."
D)   None of the responses are correct.E) C) and D)
F) None of the above

Exam 1: Introduction to Technical Communication

A presenter is preparing to deliver a presentation at an annual conference. Over 200 people are expected to attend this presentation. Which of the following is the LEAST effective technique for making a lasting impression on the audience?

Correct AnswerverifiedShow Answer

What should you do if a belligerent audience member rejects your response during a question-and-answer session and insists on restating his or her point?

Correct AnswerverifiedYou should politely offer to discuss the matter further after the presentation has concluded.

According to Chapter 15, it is better to plan ahead to say something funny or witty than to do so spontaneously.

Correct AnswerverifiedShow Answer

According to Chapter 15, an effective 20-minute presentation could take 13 hours to prepare.

Correct AnswerverifiedShow Answer

In a question-and-answer session, what should you do if you are asked a question you do not understand?

Correct AnswerverifiedAsk for clarificatio...View AnswerShow Answer

When you are answering questions from the audience, it is more important to appear authoritative than to appear polite.

Correct AnswerverifiedShow Answer

Chapter 15 lists a number of points to keep in mind if you become nervous before giving an oral presentation. One is to realize that you are prepared. What is one other mentioned in the chapter?

Correct AnswerverifiedThe other two points are to realize that...View AnswerShow Answer

If you are asked a question you do not understand during a question-and-answer session, you should first ask for clarification, then respond to the question, and then ask if you have answered the question adequately.

Correct AnswerverifiedShow Answer

Chapter 15 describes four types of oral presentations, including impromptu presentations. What are two of the other three?

Correct AnswerverifiedThe other three type...View AnswerShow Answer

One technique a presenter can use to make his or her language more memorable is to involve the audience.

Correct AnswerverifiedTrue

Chapter 15 suggests using three techniques to make your language more memorable. One technique is to refer to people, not to abstractions. What is one other technique described in the chapter?

Correct AnswerverifiedThe other two techniques are t...View AnswerShow Answer

Chapter 15 describes four types of oral presentations, including impromptu presentations. What are the other three?

Correct AnswerverifiedShow Answer

According to Chapter 15, what is a potential disadvantage of using the free version of the Prezi presentation tool?

Correct AnswerverifiedShow Answer

According to Chapter 15, you do not need to announce the end of your presentation. Listeners can tell when you are ending.

Correct AnswerverifiedShow Answer

According to Chapter 15, how many times should you rehearse an oral presentation?

Correct AnswerverifiedC

According to Chapter 15, which factors should you take into account when using Prezi to prepare a presentation?

Correct AnswerverifiedShow Answer

According to Chapter 15, which statement about oral presentations is correct?

Correct AnswerverifiedShow Answer

Maintaining eye contact is one way to use your body effectively. What is another technique mentioned in the chapter?

Correct AnswerverifiedThe other three techniques are...View AnswerShow Answer

Usually, your audience is more aware of your nervousness than you are.

Correct AnswerverifiedShow Answer

Which of the following statements signals a transition?

Correct AnswerverifiedShow Answer

Correct Answer
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You should politely offer to discuss the matter further after the presentation has concluded.

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Ask for clarificatio...
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The other two points are to realize that...
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The other three type...
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True

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The other two techniques are t...
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C

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The other three techniques are...
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